Complete the following procedure to manually identify duplicate customer records and either merge them into a single record or permanently distinguish them from each other.
Navigate to the Customer List screen.
Click the Toggle Merge button to display merge controls with Primary Customer and Secondary Customer fields on the right side of the screen.
Identify two customer records with similar information and determine their relationship:
If both records are for the same customer, they may be merged into a single record. One will be the Primary record (to be retained in the customer list) and the other will be the Secondary record (to be merged and removed).
Note: If either record has an active E4473 form, the system will not allow the records to be merged.
Complete the appropriate procedure for the customer records:
Merge Customer Records |
Distinguish Customer Records |
|
|
© 2016 AcuSport Corporation |