Click the Transactions tab to display completed transactions.
Click the transaction to display its detail record.
Note the Return Available checkbox for the item to be returned:
If the box is not checked (empty), the item may not be returned.
If the box is checked (filled), the item may be returned. Proceed to the next step.
If the returned item was a firearm, the system displays the Firearm Returned window.
Complete the following procedure to close the window:
Complete the transaction (refund, charge back, etc.).
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