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Void a Transaction

Note: Only transactions from the current day may be voided.

  1. Clear the Customer Selection.
  2. Complete one of the following procedures as appropriate to void the desired transaction:

    ClosedVoid a Transaction from the Cash Register Screen
    ClosedVoid a Transaction from the Transaction History
  3. Click the OK button to add the voided transaction to the Cash Register screen.

  4. Click the same tender button (Cash, Credit, etc.) that was used for the original transaction to display a confirmation window.
  5. Complete the voided transaction (refund, charge back, etc.).

 

 

 

 

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