Special Order Pickup

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Once the Special Order item has been received at the IMS, it is ready for customer pickup.  The receiving clerk will need to know the item code associated with the Special Order.  (The store may use a generic code like '99' or it may use the actual item code depending upon the situation and store policy.)  When the item was linked at the IMS to the customer's Special Order, the Special Order should have been printed.  (This is a full sheet showing the details of the order, not a register receipt.)  The item number is specified on that sheet.  It may be a good practice to have the receiving clerk attach the Special Order sheet to the item once it has been received into the system.

 

SOReport

 

 

At the POS, press F12 Toggle two times (twice) to access the Recall buttons.  Press F5 Recall Special Order.

 

RecallSus

 

 

Click List to select the Special Order from the list, or enter the Special Order number from the print-out (including the letters SO and no spaces).  Press Enter or click OK.

 

SOno

 

 

The sale grid shows the item linked to the Special Order.  Additional items may be added to the sale before it is completed.

 

Sub-Total will show the total sale amount.  The Deposit amount will only be figured in once the Total key has been pressed. Tender Transaction as usual.