Special Order

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To add a Special Order policy to the POS so that it will print on the customer receipts, go to Special Order Setup.

 

 

A Special Order item is not a regular inventory stock item (unless inventory has been depleted).  The Special Order function allows the user to accept a deposit for goods without processing a sale.

 

Once the deposit has been received, a Special Order number is generated for the customer.  That number connects the deposit amount to the specific customer.  It also allows for the special item to be linked to that customer's Special Order.  (Linking of the item is done at the IMS).

 

When the item is received, it may be sold at the POS (see Special Order Pickup ).

 

In order to process any Special Order transactions, FOM must be on.

 

**Note:  The sales tax on Special Order items will not be treated as a cash sale for tax payment purposes until the item has been paid in full

 

Special Order functions:

 

Creating a new Special Order
Receiving an additional deposit
Cancel a Special Order
Customer pickup
Setup