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Void Layaway |
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Many stores will charge a re-stocking fee for cancelled/voided layaways. That re-stocking fee may be handled by 1) creating an item code at the IMS for re-stocking fees 2) creating a Re-stocking Fee Tender key in POS Setup.
To VOID a layaway, press F12 Toggle two times (twice). Press F8 Void Layaway.
Click List to select the layaway or enter the layaway number in the white box.
Refund full deposit amount (no re-stocking fee) The Tender screen will be displayed showing the layaway amount and the deposit amount. The Amount to Tender shows the deposit amount. To refund the entire amount (in cash), press F2 Cash.
Re-stocking fee with Item Code If using an item code for re-stocking fees, press F2 Cash. Enter a new transaction using the re-stocking fee code. Enter the amount of the re-stocking fee. Press F10 Total. Enter the TOTAL amount of the refunded deposit amount. Press F2 Cash. The register will tell the clerk how much to refund to the customer.
Re-stocking fee using designated Tender key If a Tender key has been designated for re-stocking fees, press F12 Toggle once to access that key. Enter the amount of the re-stocking fee, and press the re-stocking key. The Amount to Tender is reduced by the re-stocking fee. Press F2 Cash to refund the balance in cash. |