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Deactivate and Reactivate a Product

A product that has been discontinued or is no longer carried for any reason may be deactivated (marked as "inactive"). An inactive product remains in the database (and can be reactivated if needed), but it will not appear in product searches or reports.

Note: A product may not be deactivated if its QoH is not equal to zero. A product may not be deactivated if it is part of a suspended transaction. A product may not be deactivated if it is part of an active/open membership, stocktaking group, case quantity link, house account, layaway, sales order, special order, purchase order, product hold, work order, gunsmithing work order, or bound book record.

1. Navigate to the Product Maintenance screen.

   1. Log In to the Data Center Application to display the Data Center Ribbon Menu.

   2. 

      Select Inventory Management > Product Maintenance from the ribbon menu to display the Product Maintenance screen.

   

2. Select onscreen options to determine which products are displayed on the screen:
   • Check the Click to show inactive products checkbox to display all active and inactive products.
   • Enter a string of characters in the Filter field and press the Enter key to allow only Descriptors that contain the string to be available in the Attributes section.
   • Click an Attribute heading to display its list of available Descriptor options.
   • Check a Descriptor checkbox to add it to the Selected item(s) list. (Uncheck a Descriptor checkbox in the Selected item(s) list to remove it.)
   • Click the Clear button to remove all Attributes and Descriptors from the Selected item(s) list.
   • Click the Submit button to apply the filters in the Selected item(s) list to the main screen.

3. Click a product’s Edit button to display the product’s Product Details window.

4. Complete the following procedures as needed to manage the product's active status:

   • To deactivate the product:

     

     1. Click the Delete Product button to display a confirmation screen.

     2. Click the Yes button to close the confirmation screen and deactivate the item.

   • To reactivate the product:

     

     1. Check the Active checkbox.
     2. Click the Submit button to reactivate the product and close the Product Details window.
5. Click the tab's Close button to close the screen.