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Process a Return from a Customer’s Layaway History

1. Identify the Customer.
2. Click the History tab to display the History window.

3. Click the Layaways tab to display the Layaways page.

4. Click a layaway to display its Layaway Detail and Payment Detail record.

   

5. Note the Return Available checkbox for the item to be returned:

   • If the box is not checked (empty), the item may not be returned.

   • If the box is checked (filled), the item may be returned. Proceed to the next step.

6. Double-click the item to add the return to the Cash Register screen and close the History window.

   

7. Complete the transaction.