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Void a Customer's Transaction

Note: Only transactions from the current day may be voided.

1. Identify the Customer.
2. Click the History tab to display the History window.

3. Click the Transactions tab to display the customer’s completed transactions.

   

4. Search a Customer's Transaction History as needed to display the transaction.

5. Click the transaction’s Void button to display the Warning window.

   

6. Click the OK button to add the voided transaction to the Cash Register screen.

   

7. Complete the voided transaction (refund, charge back, etc.).