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Close a Customer's House Account

Complete the following procedure to close a customer's house account.

Note: If a house account has an outstanding balance, it cannot be closed.

1. Navigate to the customer's House Account for (customer) screen.

   1. Log In to the Data Center Application to display the Data Center ribbon menu.

   2. Select a Customer.

      

   3. Select Customer Admin > House Account from the main menu to display the customer'sHouse Account for (customer) screen.

   

2. Click the Close Account button to display an update confirmation window.

   Note: If the house account has an outstanding balance, the following message displays:
   
   Have the customer pay off the account before attempting to close the account.

   

3. Click the Yes button to close the confirmation window and display a blank House Account for (customer) screen.

   

4. Click the tab's Close button to close the screen.